American Teleservices Association, ATA
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In-House Contact Centers
Vital industry updates, benchmarking, unprecedented networking . . .
Outsourcers
Connecting you with buyers, ensuring you are compliant, paving the way to increased productivity . . .
Buyers of Outsourcing
Access to quality providers, discounts on services, compliance knowledge . . .
Technology amp; Service Providers
Access to valuable business opportunities, ldquo;members do business with members rdquo;. . .
Economic Development Organizations
Build and develop your economy by connecting with influential leaders in the contact center industry . . .
Consumers
Our goal is to create a symbiotic balance of interests between consumers and business. New Consumer Bill of Rights . . .
Read What
ATA Members
Have to Say
American Teleservices Association
Supporting the Teleservices channel as the
ONLY trade association
dedicated to informing,
uniting and advancing the contact
center industry
Business Development #9679; Call Center Operations
Industry Advocacy #9679; Regulatory Compliance
Presenting ATA University
ATA's New Global Contact Center Universitystrongspan Tim Searcy, CEO of ATA (American Teleservices Association), discusses new certification program and other call center developments with Peter DeHaan, Publisher of Connections Magazine, during the 2010 ATA Convention and Expo. Download Podcast Now

In the Spotlight
Announcing the ATA Travel Site
You now have another opportunity to make a difference by doing something that most of us do frequently ndash; book travel.
Everytime you book travel through our site a portion of your payment will be dontated to Call Centers Care Philanthropic Initiative.
www.atatravelsite.com
Learn More!
2010 ATA Compliance Education Series
THE CONTACT CENTER:
LEGALLY SPEAKING
Philadelphia #9679; Chicago #9679; Atlanta #9679; Phoenix
In the News
October 8, 2010
Journal of Contact Centre Management